The clinic specializes in cutting-edge technologies and evidence-based care models, offering advanced treatment options for a wide range of conditions, including chronic illnesses. Their approach combines innovative solutions with proven methods to provide comprehensive and effective care for patients.
ABOUT BUISNESS
PROJECT GOALS
A digital platform that provides secure, user-friendly easy access to behavioral health experts for real-time or scheduled support via messaging or video consultation. A mobile app designed for patients to access well-being education and tools and manage their mental status.
My next step involves creating a structured plan to identify and break down the necessary tasks to effectively address the client's needs and expectations.
I started from here...
Information Architecture
Final design
research
My goal was understand the problems user face when talking about their mental health and what they want in app and what I should do to create the best app for their needs
So since I had the opportunity to work with therapists and patients I created an anonymous survey for patients and therapists. Participants completed 16 multiple choice questions about their engagement with the app.
Participants
Questions
42%
Of respondents are confident that for a good application that will help them willing to pay for subscriptions.
Think that mental health app should include booking therapist service
56%
47%
Never use any mantal health app before.
74%
People want to share their feeling with other people or therapist on forums if they can be anonymous
User Persona
• interested in meditation but delay sessions despite her busy schedule
• cant share her experiens with her friend
• hight stress level makes her fell bad and she cant find time for sessions with therapist
• achieve max control over her emotional state
• decrease her stress level and anxiety
• be healthy and in good mood
Difficulties
Needs & goals
Stella
27 y.o
Teacher
• studying is too hard and takes a lot of time
• depression after moving to university in another country
• doesnʼt have time to do research and made playlist with podcast/meditation sets for relaxing and meditation
Difficulties
Needs & goals
• want to work with the therapist to increase his mental health
• want to make new friends
• want to try meditation
Thomas
21 y.o
Student
Wireframes
Thoughts
I created more than 70+ screens that covered the minimum functionality of the application.
Usertesting
To validate my decisions and improve the user experience I did user testing.
This project aimed to bridge the gap between individuals and accessible behavioral health support. By designing a secure, intuitive digital platform and companion mobile app, we empowered users to connect with mental health professionals through real-time or scheduled video and messaging sessions - whenever they need it most.
Beyond consultations, the app offers educational resources and self-management tools that promote ongoing mental well-being. My user-centered approach ensured the experience was not only clinically effective but also empathetic, accessible, and easy to navigate -supporting both immediate care and long-term wellness.
Due to this testing session, I noted several things to pay attention to and improve.
The user hesitated during the emotion selection step.
The registration process was a pain point for the user due to its lengthy nature.
The user asks about adding a post-session mini-survey to gather feedback on the session experience.
The user recommends including information about the duration of meditation sessions for better planning.
UI Kit
Poppins
ABOUT BUISNESS
The clinic specializes in cutting-edge technologies and evidence-based care models, offering advanced treatment options for a wide range of conditions, including chronic illnesses. Their approach combines innovative solutions with proven methods to provide comprehensive and effective care for patients.
PROJECT GOALS
A digital platform that provides secure, user-friendly easy access to behavioral health experts for real-time or scheduled support via messaging or video consultation. A mobile app designed for patients to access well-being education and tools and manage their mental status.
My next step involves creating a structured plan to identify and break down the necessary tasks to effectively address the client's needs and expectations.
I started from here...
research
My goal was understand the problems user face when talking about their mental health and what they want in app and what I should do to create the best app for their needs
So since I had the opportunity to work with therapists and patients I created an anonymous survey for patients and therapists. Participants completed 16 multiple choice questions about their engagement with the app.
Participants
Questions
42%
Of respondents are confident that for a good application that will help them willing to pay for subscriptions.
47%
Never use any mantal health app before.
74%
People want to share their feeling with other people or therapist on forums if they can be anonymous
56%
Think that mental health app should include booking therapist service
User Persona
interested in meditation but delay sessions despite her busy schedule
cant share her experiens with her friend
hight stress level makes her fell bad and she cant find time for sessions with therapist
achieve max control over her emotional state
decrease her stress level and anxiety
be healthy and in good mood
Difficulties
Needs & goals
Stella
27 y.o
Teacher
studying is too hard and takes a lot of time
depression after moving to university in another country
doesn't have time to do research and made playlist with podcast/meditation sets for relaxing and meditation
Difficulties
Needs & goals
want to work with the therapist to increase his mental health
want to make new friends
want to try meditation
Thomas
21 y.o
Student
Information Architecture
Wireframes
I created more than 70+ screens that covered the minimum functionality of the application.
Usertesting
To validate my decisions and improve the user experience I did user testing.
Due to this testing session, I noted several things to pay attention to and improve.
The user hesitated during the emotion selection step.
The registration process was a pain point for the user due to its lengthy nature.
The user asks about adding a post-session mini-survey to gather feedback on the session experience.
The user recommends including information about the duration of meditation sessions for better planning.
UI Kit
Final design
Poppins
Thoughts
This project aimed to bridge the gap between individuals and accessible behavioral health support. By designing a secure, intuitive digital platform and companion mobile app, we empowered users to connect with mental health professionals through real-time or scheduled video and messaging sessions-whenever they need it most.
Beyond consultations, the app offers educational resources and self-management tools that promote ongoing mental well-being. My user -centered approach ensured the experience was not only clinically effective but also empathetic, accessible, and easy to navigate, supporting both immediate care and long-term wellness.
ABOUT BUISNESS
The clinic specializes in cutting-edge technologies and evidence-based care models, offering advanced treatment options for a wide range of conditions, including chronic illnesses. Their approach combines innovative solutions with proven methods to provide comprehensive and effective care for patients.
PROJECT GOALS
A digital platform that provides secure, user-friendly easy access to behavioral health experts for real-time or scheduled support via messaging or video consultation. A mobile app designed for patients to access well-being education and tools and manage their mental status.
My next step involves creating a structured plan to identify and break down the necessary tasks to effectively address the client's needs and expectations.
I started from here...
research
My goal was understand the problems user face when talking about their mental health and what they want in app and what I should do to create the best app for their needs
So since I had the opportunity to work with therapists and patients I created an anonymous survey for patients and therapists. Participants completed 16 multiple choice questions about their engagement with the app.
Participants
Questions
42%
Of respondents are confident that for a good application that will help them willing to pay for subscriptions.
56%
Think that mental health app should include booking therapist service
47%
Never use any mantal health app before.
74%
People want to share their feeling with other people or therapist on forums if they can be anonymous
• interested in meditation but delay sessions despite her busy schedule
• cant share her experiens with her friend
• hight stress level makes her fell bad and she cant find time for sessions with therapist
Needs & goals
• achieve max control over her emotional state
• decrease her stress level and anxiety
• be healthy and in good mood
Difficulties
Stella
27 y.o
Teacher
• studying is too hard and takes a lot of time
• depression after moving to university in another country
• doesn't have time to do research and made playlist with podcast/meditation sets for relaxing and meditation
Difficulties
Needs & goals
• want to work with the therapist to improve his mental health
• want to make new friends
• want to try meditation
Thomas
21 y.o
Student
Information Architecture
User Persona
Wireframes
I created more than 70+ screens that covered the minimum functionality of the application.
Usertesting
Thoughts
To validate my decisions and improve the user experience I did user testing.
This project aimed to bridge the gap between individuals and accessible behavioral health support. By designing a secure, intuitive digital platform and companion mobile app, we empowered users to connect with mental health professionals through real-time or scheduled video and messaging sessions - whenever they need it most.
Beyond consultations, the app offers educational resources and self-management tools that promote ongoing mental well-being. My user-centered approach ensured the experience was not only clinically effective but also empathetic, accessible, and easy to navigate - supporting both immediate care and long-term wellness.
Due to this testing session, I noted several things to pay attention to and improve.
The user asks about adding a post-session mini-survey to gather feedback on the session experience.
The registration process was a pain point for the user due to its lengthy nature.
The user hesitated during the emotion selection step.
The user recommends including information about the duration of meditation sessions for better planning.
UI Kit
Poppins
Final design
